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Privacy Policy

Effective as of July 31, 2021

Introduction and Scope

www.relaystrategies.ca is owned and operated by Relay Strategies Inc. (“Company”, “Relay”, “we”, “us”, and “our”). Relay is committed to protecting your privacy. The following are the relevant disclaimers, terms and conditions for use of the Relay website and by accessing our website you consent to the data collection and use practices described herein. Relay Strategies Inc. considers matters relating to the protection of your personal information and your privacy to be extremely important.  In order for the Company to conduct its business and to manage our relationship with you, we may need to collect, store, use, and disclose some of your personal information.  We have developed this privacy policy (the “Privacy Policy”) to inform you of the manner in which your personal information will be collected, used and disclosed.  This Privacy Policy applies to the Company and our website.

General

We will only collect, use and disclose your personal information as permitted by law.  Usually this will require that we obtain your consent for the collection, use and disclosure of your personal information for a particular purpose.  However, in certain limited circumstances your consent is not required (for example, where the collection, use or disclosure of the information is reasonable for the purposes of an investigation or legal proceeding, or where a statute or regulation authorizes or requires the collection, use or disclosure of personal information without consent).  The Company may collect, use and disclose your personal information without your consent or knowledge in those limited circumstances where your consent or knowledge is not required by law.

Personal Information We Collect and How We Collect It

We collect personal information primarily to communicate with you, such as your email address, if you choose to provide it to us and if you consent to us communicating with you via email. We also gather certain statistical information about how you access and use our website, such as your browser version, location, IP address, and the pages you access during a session, to help us understand how people use our website, and to identify technical or usability problems with it. We collect this information to help us improve our website. We do not retain this statistical information in a way which identifies you personally. We use an internet technology, called cookies, on our website. A cookie is a file that stores a small amount of data on your device and assists in gathering the statistical information referred to above. Our website uses anonymous cookies. You can manage or disable cookies at any time by adjusting your browser settings.

Unless otherwise required or permitted by law or unless otherwise set out in this Privacy Policy:

(i) we will only collect your personal information directly from you, and (ii) when we collect your personal information we will inform you of the uses and disclosures that we intend to make of your personal information.

Use

We will use personal information you provide only for purposes consistent with the reason you provided it. We will use your email address to communicate with you in ways you have consented to, and we will use statistical data to help improve our website.

We retain your personal information for as long as is necessary to conduct our business, to manage our relationship with you, and for other essential purposes, such as complying with our legal obligations.

Disclosure

We may engage service providers to assist us in our activities, including information technology service providers.  It may be necessary for us to disclose your personal nformation to these service providers in some circumstances.  If we provide personal information to services providers, we will require those services providers to protect the information in the same manner as we do. These service providers may not use your personal information for any purpose other than the reason you provided it to us.
In certain circumstances we may disclose your personal information without obtaining your further consent, where it is permitted or required by law—for example, to comply with legislation or at the request of investigative authorities.

Choices

You have certain choices relating to your personal information we collect and use.  You may request that we provide you with access to the personal information that we hold about you. You may ask us to correct any errors or delete any of the information we have about you.  We note, however, that your ability to exercise these choices is not absolute. In some circumstances (for example, if the information is protected by legal privilege or if the information was collected for an investigation or legal proceeding), we may be permitted or obliged to deny such requests. In addition, to protect your privacy and the privacy of others, we may have to verify that you are who you say you are before we can give you access to, or change, information about you.

How to Contact Us

You may contact us, to ask questions or exercise choices relating to this Privacy Policy, in writing at hello@relaystrategies.ca

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